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Overview

We offer a range of user support. You can search through our FAQ, Issues raised by other users in the past or raise a New issue. For new data users, we offer training courses in the handling and analysis of longitudinal data.

We aim to respond to all queries within 10 working days.

Note: Please do not post any data files as an attachment to your issue as this would violate your licence agreement with UKDS https://www.ukdataservice.ac.uk/media/455131/cd137-enduserlicence.pdf
If it is necessary to post details of the data, e.g. to reference pidps, the issue will be set to private so that only the user posting the query and team members at Understanding Society can see it.

The FAQ are currently being comprehensively overhauled and updated and we will communicate the updated FAQ section once it is complete

We are keen to hear about any data issues and experiences that you have as this will help us build the best possible knowledge database for the UKHLS and BHPS data sets.

Issue tracking

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Support 180 811 991

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Latest news

New edition of the British Household Panel Survey
The Institute for Social and Economic Research has released a new edition of the British Household Panel Survey.
Added by Stephanie Auty 3 months ago

Intro to Understanding Society using Stata 19-20 April 2018
Free training course!
Added by Alita Nandi 10 months ago

New "How To" Guide for using the Support Forum (2 comments)
How to get started with raising an issue
Added by Victoria Nolan almost 3 years ago

Intro to Understanding Society using Stata 17-18 Nov 2016
Free training course
Added by Victoria Nolan almost 3 years ago

Intro to Understanding Society using Stata 14-15 April 2016
Free training course
Added by Victoria Nolan almost 3 years ago

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