Due to annual leave we will not be able to respond to messages between 6th and 17th September 2019. We will respond as soon as we return.¶
We offer a range of user support:
Please do not post any data files as an attachment to your issue as this would violate your licence agreement with UKDS https://www.ukdataservice.ac.uk/media/455131/cd137-enduserlicence.pdf
If it is necessary to post details of the data, e.g. to reference pidps, the issue will be set to private so that only the user posting the query and team members at Understanding Society can see it.¶
- Issues raised by other users in the past
- Report a new issue
- Help on how to raise an issue
- Training courses
We aim to respond to simple queries within 48 hours and more complex issues within 7 working days.
We are keen to hear about any data issues and experiences that you have as this will help us build the best possible knowledge database for the UKHLS and BHPS data sets.